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Our
commitments
our commitments are supported by active management, constructive and participative dialogue, and transparent communication. Every action we take is a step towards making a significant and lasting contribution to our region.
To structure our corporate strategy, we have set up a management system with two certifications and labels:
ISO 20121 standard
CSR commitments
Contributing to the region's dynamism
We are committed to reinventing the events industry through ethical behavior, transparency and accountability.
Reducing our environmental impact
Our aim is to support a dynamic transition process as part of a continuous improvement process.
Acting as a responsible employer
Our company is committed to responsible corporate governance that takes into account the expectations of our stakeholders, while respecting regulations, human rights and international standards.
ISO 9001 standard
Quality commitments
We master every stage of the customer journey to deliver a tailor-made experience.
We measure customer satisfaction to adapt our commercial offers, prioritize our investments and adapt our annual action plans.
We measure customer satisfaction to adapt our commercial offers, prioritize our investments and adapt our annual action plans.
A responsible management system is in place: broken down into operational objectives and based on effective processes and tools
Sustainable Innovative Destination (DID) Label
As part of the Sustainable Innovative Destination (Created by the France Congrès et events network) approach led by Lille Métropole, our company is involved in the steering committee to respond to the 8 challenges distinguishing tourist destinations acting in favor of tourism more sustainable.
The European Metropolis of Lille has been certified since January 2024.
The challenges of the DID label
Deploy open and transparent governance
Strengthening sustainable mobility to join the carbon neutrality trajectory by 2050
Promote responsible consumption and fight against waste
Making tourism a driver of inclusion
Promote the economy and protect the heritage of the destination
Mobilize resources to promote sustainable innovation in the tourism sector
Involve tourists, professionals and event organizers in a sustainable dynamic
Pay specific attention to public safety
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Lille Grand Palais is the unmissable venue for major events located in Lille, 60 minutes by TGV from Paris and very close to major European capitals such as Brussels (35 minutes) or London (1 hour 20 minutes). We offer solutions adapted to the specific needs of professional event organizers (trade fair, congress, symposium, seminar, conference, exhibition, convention, gala evening, workshop, product launch, roadshow, shareholder meeting, meeting, fashion show, international events…). Discover without further delay the different events to be organized at Lille Grand Palais, get help organizing your event in Lille or contact us for any quote request.
© 2024 Lille Grand Palais. Made with ♥ by 14H28
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